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Shipping & Returns

Domestic orders will arrive within 5 to 7 business days from the date your order was placed. For earlier delivery, we're happy to expedite your shipping for an additional charge.

All packages are shipped via UPS and we offer the following shipping options: 

UPS Ground- $20.00
UPS 2 Day Air- $45.00

ORDER PROCESSING INFORMATION

Orders are processed Monday through Friday, excluding holidays. Orders received on weekdays after 12pm CST, weekends or holidays will begin processing the next business day.

Joseph has several location so please allow extra time as your item may be at different locations. We will do everything in our power to supply you with fast shipping.

Orders are processed pending availability and credit verification. Joseph will contact you if the merchandise you have selected is not currently in stock or if we need additional information for credit verification. Shipping times may vary due to availability of merchandise.

RETURNS & EXCHANGES

We will gladly accept any unworn, unwashed, and undamaged full-priced item for return or exchange within 30 days of the original purchase date. Refunds will be made in the form of original payment (minus shipping charges, if any).

To return an item, please fill out this form. If you are using our return shipping label, we will deduct $12 from your refund for shipping.

You are also welcome to use any carrier of your choice to mail back your package, in which case we will not deduct for return shipping. We suggest you use a carrier that provides tracking and insurance.

Please send returns to:

JosephStores.com
ATTN: RETURNS
418 S Grove Park Rd
Memphis, TN 38117

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